Other alarm companies detect an intrusion after the criminals are already inside your premises, if at all. Their operator - who may be managing as many as 15,000 systems simultaneously - sees a red light indicating a problem at your facility, and then calls your business to see if anyone will answer the phone. Most criminals will not answer your telephone. The monitoring station then calls you to ask what you think they should do next. At this point you must decide if you want to risk the 'False Alarm' fine, or drive down to the store or warehouse in the wee hours to see if there is a burglary in progress.
When our system identifies a problem at your facility, our operators can determine the nature of the disturbance and either reset the alarm or contact the police immediately. Because Sonitrol systems are verified, our average police response time in North America is 3.5 minutes. Since 1977, with our police partnership, we have assisted with the capture of over 160,000 criminals.